Success Story: Adele

In June 2017, Goodwill Industries of the Southern Piedmont launched a one-of-a-kind pilot program as part of an enhanced service delivery model—the Economic Mobility Collaborative (EMC). The goal of this program is to test the impact of a holistic approach to support individuals, as they achieve stability in life and work by creating positive change for themselves and their families. This is accomplished through one-on-one intensive coaching to help participants form new habits, make impactful decisions, turn limiting beliefs into unlimited possibilities and make choices that align with their values.

The EMC program connects participants to integrated services with partners including The Center for Community Transitions, Charlotte Family Housing, Crisis Assistance Ministry, Habitat for Humanity, Common Wealth Charlotte, Women Executives and Charlotte Community Health Clinic.

Adele is a member of the very first cohort of the EMC. She came to the program through the Charlotte Community Health Clinic (CCHC), received support from Common Wealth Charlotte and has secured family-sustaining employment with CCHC. Below is her story, in her own words.


Hello! My name is Adele and I was REBORN on June 10, 2017 by the EMC. The EMC has helped me a lot within the nine months I’ve been a part of the cohort. Wow… nine months ago I didn’t have my own voice, no goals, just really trying to find my way. When I came into the EMC, I saw a big opportunity for me to grow, and to set and reach my goals. Since being in the cohort, I have seen the growth within myself, and so many others have seen it as well. Recently, tragedy happened to me. I lost my boyfriend. I can honestly say nine months ago I probably would not have been able to handle it the way I have, but I know that during this time God was preparing for me whatever he had in store. I realized that the EMC has provided opportunity for not just me, but for my entire family to be better. There’s nothing more important to me than my daughter. There is nothing in the world I wouldn’t do to keep that smile on her face and never have her worry.

Common Wealth Charlotte has really helped me with budgeting and saving. I have a savings account, and I put money in there each pay period. The best thing about all this is… I have not touched the money I put in there! Yay! I was able to get my daughter into the Renaissance West Development School – she loves it and they are very awesome with the kids. The EMC was very instrumental in helping me get in her in there and I’m so grateful.

I really don’t think I can express how much my coach Natasha has supported me in reaching my goals! We have been working on my communication and I can say I have my OWN VOICE! I’m able to speak and express how I feel. My coach has supported me during my tragedy, she made me aware of just how strong I’ve become. I really appreciate all that she has done and shown me. The Basic Needs Navigator helped me get everything ready to start school to become a Registered Nurse. I’m looking forward to starting school in August 2018! I just really want to say with all my heart – I love the EMC and everyone in it. They have helped me grow into the WONDER WOMAN I am today!

Thank you,


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