Are you interested in learning the most important and commonly used aspects of operating a computer? Goodwill’s free Computer Essentials training program is a three-day workshop that covers an introduction to computers, how to navigate a computer and its programs, and how to effectively use the internet.

2024 Training Dates

Application Period Training Dates Class Time Delivery
Now – January 17 January 24 – 26 9 a.m. – 1 p.m. In person
January 21 – February 21 February 28 – March 1 9 a.m. – 1 p.m. In person
February 28 – March 20 March 27 – 29 9 a.m. – 1 p.m. In person
March 27 – April 17 April 24 – 26 9 a.m. – 1 p.m. In person
April 24 – May 22 May 29 – 31 9 a.m. – 1 p.m. In person
May 29 – June 16 June 26 – 28 9 a.m. – 1 p.m. In person


Training Dates Class Time Delivery
February 7 – 9 8 a.m. – 12 p.m. In person
March 6 – 8 8 a.m. – 12 p.m. In person
April 10 – 12 8 a.m. – 12 p.m. In person
May 8 – 10 8 a.m. – 12 p.m. In person

Program Format

Goodwill’s Computer Essentials training program lasts three days. Class meets in person at the Goodwill Opportunity Campus or Gastonia Career Center on the dates listed above.

  • Module 1: Intro to Computers
    • Are you new to using computers? Do you wonder what people mean when they say the Cloud, Windows or apps? Perhaps you just want to know more about how computers work. This first module covers the parts and proper use of a computer. During the instructor-led portion, participants will learn basic computer tasks, like navigating the computer, working with the desktop, utilizing the taskbar and more.
  • Module 2: Navigating a Computer
    • Have you ever wondered what makes a computer operate? Then, this is the perfect module for you. We’ll teach you the functions of the operating system, how to access different applications, where to store files and pictures and much more.
  • Module 3: Internet Basics
    • Would you like to be more efficient in using the internet, or even just getting to the internet? Maybe you want to learn more about internet safety, searching for information, or the difference between a webpage and a website. This workshop will teach you about web browsers, the different parts of an internet window, how to navigate a webpage, how to search for information and evaluate results, internet safety, and much more.

Certification Opportunities

If you successfully complete all three modules in Goodwill’s Computer Essentials training program, you’ll receive a Computer Essentials Certificate of Completion from Goodwill University.


There are no prerequisites required to take the Computer Essentials training program. Registration is required due to limited seating.

Wraparound Services

When you take one of our training programs, you get the added benefit of working with several of our teams to make sure you are fully prepared to take the next step and land a job! These teams are:

  • Goodwill University team: offers the training program, and monitors course grades, attendance and other supporting activities.
  • Career Navigation team: each participant will be assigned a career navigator who provides ongoing career coaching and employability skills training such as developing your resume, crafting an elevator pitch, preparing for a job interview and more.
  • Employer Engagement team: provides mock interview and employment assistance to all program participants by partnering with employers to facilitate employer-led training, job site tours, hiring events and direct job placements.

How to Apply

    • If you’re interested in this program and you live within our service area, fill out our application form then follow the prompts to schedule a virtual appointment.
    • If you’re unable to reserve a virtual appointment or would rather meet with one of our team members in person to begin your application process, we also accept walk-ins at all of our career centers.
    • If interested in the Gastonia course, you can call (704) 916-1610 to be assisted over the phone.

    Still Have Questions?

    If you still have questions about our training programs, complete our training inquiry form, and someone on our team will be in touch with you soon!