Building Careers: How Goodwill Empowers the Next Generation of Skilled Workers

At the Goodwill Construction & Skills Training Center, thousands of participants have taken tuition-free courses in Construction Basics, HVAC, Electrical, Commercial Carpentry, Blueprint Reading & Estimating and more. In 2023, 537 participants graduated from the program. 

The training center, lovingly nicknamed the “Trade School,” has built up an alumni network that envies those of schools or universities. After finishing training programs, former participants stay connected with each other, their Career Navigators and the team at the training center. 

Several alumni have had a special opportunity to pour back into participants by becoming teaching assistants (TAs) for the Construction Basics course. This idea formed from the growth the construction center has experienced over the last year. 

“Our numbers were growing last year, and we needed to find a better pipeline of talent,” explains Marvin Kelley, Director of Construction & Trade Training. “We came up with the idea to reach back into our talent pool and train up graduates who completed the program, were working, and were doing well.” 

Employing previous graduates has provided a unique perspective that allows Goodwill participants to gain knowledge from someone who has already taken the course and see what avenues they can take after finishing their coursework. 

“It makes a difference with the students, because you can see a professional that went through the same classes you’re going through and see the progress in real form,” shares Destiney, a residential maintenance technician. “Me being there is like a daily reminder [that] you can be successful after this.” 

“I love watching the growth from day one to the final day,” adds Charlie, a foreman in training who assists with Construction Basics and Carpentry courses. 

In addition to the knowledge of the training courses, some TAs are able to pay it forward by being an advocate for Goodwill participants at their own companies. 

“I tell them, ‘My company that Goodwill hooked me up with is hiring soon. I’ve worked with you for the last eight weeks; I know you work really hard and you’re eager to learn. Send me your resumes, and I’ll forward them up the chain,’” Charlie explains. 

The TAs are helping develop future professionals in construction, while also developing themselves at the same time. 

“This is a big step for me,” states Andre, a maintenance technician who received a promotion to supervisor after completing his courses at Goodwill. “[At work], I was seeing it in real life and then bringing it back and sharing new ways on how to problem solve. I guess I stood out from that.” 

“It helped me become a better professional,” Destiney emphasizes. “I gave it a try, and I enjoy it more than I thought I would.” 

At Goodwill, our mission is to help people build pathways that help people pursue the life they want to achieve. The Goodwill Construction Skills Training Center is helping build pathways both in class and beyond. 

“It’s really a full circle moment,” says Marvin. “[Just a few years ago], Destiney came through the program and was excited to go to her first job. In class, she was shy, and now, to see the energy around her ability to communicate with the students, it’s super fulfilling.” 

If you’d like to contribute to funding Goodwill’s tuition-free programs and services, consider dropping off your gently used donations at one of our locations or making a financial contribution. 

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