BUY THROUGH INSTAGRAM & PICK UP LOCALLY
At Goodwill, we’re always looking for new ways to further our mission, helping more people in our community better their lives. We’re excited to announce the launch of Home by Goodwill, our new Instagram account (@goodwillsp_home) where you can discover and claim unique, thrifted home goods and furniture directly through Instagram. Items will be available for pick-up at the Goodwill Opportunity Campus. The account will go live on Tuesday, September 24, 2024.
HOW DOES IT WORK?
FREQUENTLY ASKED QUESTIONS
Q: Where do the items for sale come from?
A: Items for sale at Home by Goodwill were originally donated to Goodwill stores. When items don’t sell in-store, we give them another chance to find a new home through Home by Goodwill. By shopping with us, you’re helping extend the life of these pieces and keeping them out of landfills, supporting both sustainability and Goodwill’s mission.
Q: What condition can I expect items to be in?
A: Items are gently used and donated by members of the community. While many pieces are in great condition, some may have minor defects that are not pictured. The condition of each unique item will vary, but we aim to offer quality items that still have plenty of life left.
Q: How do I pay and schedule pickup?
A: We currently accept payment through PayPal only. Once you’ve claimed an item by being the first to comment on our Instagram post, our team will reach out to you with a PayPal payment link and details for scheduling your pickup. It’s a simple process, and we’ll work with you to find a convenient time to collect your item(s) at 5301 Wilkinson Blvd. in west Charlotte!
Q: What does the revenue from Home by Goodwill support?
A: Like all of our stores, sales from Home by Goodwill fund job training programs, job search support, family stability services and more – all offered free of charge to people right here in our community looking to further their lives. Thank you for supporting our mission!
Q: Can I return items I purchase from Home by Goodwill?
A: We want you to be happy with your purchase! If an item isn’t what you expected when you arrive for pickup, we can process a return before the item leaves our building. However, once the item has been picked up, all sales are final. We encourage you to review the photos and descriptions closely to ensure the item meets your expectations.
Q: Will your team help me load large items?
A: We recommend bringing your own help for loading large items, as well as a vehicle that can accommodate them. While our team will assist when possible, we strongly encourage you to come prepared with the necessary “muscle” to ensure a smooth and safe loading process.
SHOP ONLINE AND DO GOOD
Like with all of our stores, every purchase made through Home by Goodwill helps generate revenue that directly supports our free job training programs, job search support services, family stability programs and other community initiatives designed to help people see possibilities, seize opportunities and prosper.
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