At Goodwill, we believe that investing in people is the key to organizational success. That’s why we developed Essential Edge – a fully customizable professional development program designed to meet the real-world needs of today’s workforce. Whether your goals include reducing turnover, boosting employee engagement, or strengthening communication, Essential Edge offers flexible training options tailored to your team’s objectives and budget.
From Essential Skills training and leadership mini-conferences to the DiSC communication tool, interview workshops, computer essentials, and customer service training, organizations can mix and match modules to build a program that works for them.
One of our standout partnerships is with Charlotte Area Transit System (CATS). Together, we launched a Supervisor Workshop – a targeted program combining Essential Skills, Everything DiSC, and Coaching to support CATS’ leadership development goals.
“We were thrilled to bring together 23 supervisors and managers from across all divisions of CATS to focus on building key leadership and professional skills through three impactful micro-learning sessions,” said C. Nicki Galloway, Director of Organization & Workforce Development at CATS.
“As part of the experience, our supervisors completed their personal DiSC assessment and took a deep dive into understanding themselves and how to better connect, communicate, and collaborate with others.”
CATS’ enthusiasm for the program has been inspiring. As Galloway shared:
“We’re proud to invest in the growth of our leaders and continue strengthening the people who keep CATS moving people forward every day – and we are happy to promote and share our excitement and opportunities we’ve had because of our partnership!”
We’re proud to collaborate with organizations like CATS that are committed to empowering their teams. Let us help your business unlock its potential through Essential Edge.
Ready to elevate your workforce? Learn more about Essential Edge and how we can tailor a program for your team.
