Armonte Massey was ready for a change. For several years, he worked in physically demanding jobs, but he wanted a career that offered stability and growth. He was interested in construction, but without experience in the trades, breaking into the industry felt out of reach. 

“I applied for construction jobs, but I didn’t have the experience,” he said.  

Goodwill provided the opportunity he needed. 

Armonte enrolled in Goodwill’s Construction Basics and HVAC training programs, crediting the flexible evening schedule, the networking opportunities and the instruction as key factors in his experience.  

During the training programs, Goodwill’s Employer Engagement team helps connect participants to job opportunities, including job fairs and hiring events. This support led to Armonte’s employment opportunity with Charlotte Water.   

“Goodwill had different job opportunities, and they had different employers come and talk to us. I always wanted to work for the city, because my brother does,” he shared. “I was filling out applications, but I never got hired because I didn’t have the experience. [After completing the courses,] I went to a hiring event. I told them I was a Goodwill participant, and I guess that made me stand out.”  

Goodwill’s tuition-free Construction and Trade Skills training program offers not only instruction, but wraparound services to all participants. This includes one-on-one support from a Career Navigator. Armonte’s Career Navigator helped with resume building and mock interviews, preparing him for real-world opportunities. 

“I felt prepared because of Goodwill. They had mock interviews, so it prepared me for the interview with Charlotte Water,” he said.   

Armonte started in Charlotte Water’s apprenticeship program, gaining hands-on experience and earning certifications. Today, he’s a Utility Technician I, driving dump trucks, operating excavators and planning to pursue additional certifications to advance his career.  

“I’ve learned so much. Every day is different, and it’s always exciting,” he said. “I’m grateful for the experience.” 

If you would like to help fund Goodwill’s services that empower thousands of community members and Goodwill team members each year, consider making a financial contribution, or dropping off your gently used donations at one of our 36 stores or more than 40 donation drop-off locations.