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Making a Difference:
Our Impact in Numbers

These impact numbers from 2024 underscore our dedication to providing high-quality job search support and development services, fostering meaningful partnerships and making a positive impact in our community.

Lasting Impact

At Goodwill, we exist to help people see possibilities, seize opportunities and prosper. Together, we can make a difference and create a brighter future for all.

of immersive program participants complete program/graduate

92%

starting average wage for job training participants

$23.81

total economic & fiscal impact of program services

$187.9M

Impact in Action

Community Report

Flip through our 2024 Community Report using the interactive tool below. To increase the viewing size, click the “Full screen” icon on the far right of the toolbar below. You can also download a PDF of our 2024 Community Report if you’d like to view it that way.

Success Stories

Goodwill exists to help people see possibilities, seize opportunities and prosper. Discover how Goodwill participants grew confidence, secured meaningful jobs and created better opportunities for themselves and their families after working with Goodwill’s team of experts.

  • “I’ve grown from a part-time Cashier to Shift Lead, and now to Assistant Manager. Goodwill is helping me build the confidence and develop the leadership skills that I need for this role.”
    Janice
    Goodwill’s Pathways Program for Team Members
    Janice
  • “Being able to get certifications that mean something in the industry and can get me a foot in the door, all for free, while also getting someone who’s going to walk me through it every step of the way – it was awesome.”
    Charlie
    Goodwill’s Commercial Carpentry Training Program
  • “They gave me a family feel. They seemed to really care about my future and about what I wanted to do. They pushed me and helped me get it.”
    Destiney
    Goodwill’s HVAC Training Program
  • “Goodwill came in at the perfect time. They helped me keep working while I was dealing with everything else. Without them, I would’ve been out of a job. They had the perfect job, perfect location, perfect pay. I knew I had to land it. It felt like it was meant for me.”
    Jamel
    GoodWork Staffing: A Proud Division of Goodwill Industries of the Southern Piedmont

Benefits Cliff Community Lab

Goodwill is leading efforts in North Carolina to address the challenges of the benefits cliff — where increased earnings can result in a sudden loss of public assistance — by launching the Benefits Cliff Community Lab. This collaborative initiative brings together key partners to develop data-driven tools and solutions that inform policy and empower employers and stakeholders to support individuals and families more effectively.

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Community Reports & Financial Statements

Learn more about our impact and how we are investing your generous support to fulfill our mission of helping people pursue the life they want to achieve.