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Essential Skills to Support Your Business

Looking to strengthen your workforce with essential skills training? Goodwill provides customizable programs to businesses of all sizes that help employees improve communication, teamwork, and productivity – empowering them for success.

Goodwill instructor leading an Essential Skills class

What are Essential Skills?

Essential skills are key abilities that help people thrive in their careers and professional relationships. These foundational skills include things like active listening, effective communication, problem solving, profressionalism, rapport building, strategic thinking, and customer service. Mastering these skills helps employees navigate workplace challenges, collaborate effectively, and achieve long-term career success.

of supervisors reported the reason a new hire didn’t work out was because of their lack of essential skills (source).

89%

of employees said Essential Skills training positively impacted their professional growth and happiness (source).

63%

of an employees’ salary is the cost of replacing that one employee (source).

1/2 – 2x

How Can Goodwill Help?

Let our team of training experts teach your valued employees the essential skills they need to succeed! Our customizable Essential Skills curriculum helps businesses reduce turnover, boost productivity, create stronger teams, and more.

Customizable Training

No two teams are the same. Goodwill allows you to mix and match training topics to ensure your employees receive the most relevant and impactful skill development.

Lower Turnover, Higher Retention

Employees who feel supported and equipped with essential skills are more likely to stay, reducing costly turnover and improving workplace stability.

Happier, More Productive Teams

Stronger communication, teamwork, and problem-solving skills lead to a more engaged, efficient, and motivated workforce.

Interested in Essential Skills Training for Your Team?

Get started by reaching out to our team today.

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