Our Mission Starts at Home
Our team members are at the heart of everything we do. That’s why we invest in their growth through professional training, personalized coaching, and tools that support both career progress and personal well‑being. Whether someone is pursuing advancement within Goodwill or charting a new direction, we’re here to equip them with the knowledge and confidence to pursue the life they want to achieve.
Personalized Coaching
Team members have access to free career development courses, supported by eight hours of paid development time, and can further their growth by enrolling in our Pathways program. Pathways empowers Goodwill employees to advance personally and professionally through individualized career coaching and a customized action plan, giving participants the clarity, support, and confidence they need to reach their goals.
Leadership Training
Goodwill is committed to investing in our leaders through ongoing professional development, including specialized training opportunities and conferences, such our annual L.E.A.D. Conference. L.E.A.D. creates space for leaders to pause, recharge, and invest in themselves so they can better pour into others. By fostering a culture where leaders feel valued, heard, and supported, Goodwill is cultivating the strong, people‑centered leadership needed to move our organization and community forward.
Family Stability
Goodwill is committed to supporting team members on their pathway to prosperity – both at work and at home. Our Family Stability team provides compassionate, confidential support to help individuals navigate essential needs that may impact their well‑being, whether it’s access to food, transportation, healthcare, or housing. By addressing immediate challenges and empowering long‑term stability, we help team members move forward with greater confidence and support.
Team Member Testimonials
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“The support I have received has helped me grow not only academically and professionally but also personally. Beyond achieving my college degree and becoming an American citizen, it has helped me become more self-aware and work on areas of personal growth. Today, I feel like a completely different person because of that.”OdileGoodwill’s Pathways Program for Team Members
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“I’ve grown from a part-time Cashier to Shift Lead, and now to Assistant Manager. Goodwill is helping me build the confidence and develop the leadership skills that I need for this role.”JaniceGoodwill’s Pathways Program for Team Members
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“Joining the Pathways program has given purpose to what I do every day because I know how the work we do actually impacts people. I’ve seen it, not only for myself but in my peers as well, and it inspires me to get up and come into work.”GrahamGoodwill’s Pathways Program for Team Members
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“I am really happy that Goodwill puts in the time, resources, and energy to host leadership conferences and invest in its leaders. I’ve learned a lot I can take back to my team.”MeredithGoodwill’s L.E.A.D. Management Conference
Comprehensive Benefits & Perks
In addition to the coaching, development, and support services highlighted above, Goodwill offers a wide range of team member benefits, including tuition reimbursement, health and wellness resources, and more.