Referral Services

Goodwill provides a variety of programs and specialized services that assess and identify an individual’s abilities, job readiness skills and training needs, while offering individual assistance from Goodwill team members. Participation is based on referrals from partner agencies (Vocational Rehabilitation or Department of Social Services.) These programs are designed for those who desire employment and would benefit from additional skills to be successful on the job.

Vocational Rehabilitation

Vocational Assessment & Evaluation Services provides individualized services to determine vocational strengths and identify interests, work behaviors, training needs and suitable areas of employment. This individualized approach allows program participants to achieve their vocational goals.

Work Adjustment provides individualized assessments and training designed to assist individuals in developing appropriate work attitudes, work behaviors and work characteristics, and to understand the demands of work. Participants’ skills increase through training in facility-based and community-based business enterprises. Upon completion, an individual is prepared to enter competitive employment.

Coaching Services provides assessment, career planning, job development and job matching, placement assistance, and on-the-job training through retention services. Services are provided by trained vocational coaching specialists who assist both employees and employers during training and provide ongoing support. Classroom training is also available and covers topics such as attendance and punctuality, social interactions, ability to follow directions, flexibility, work speed and work quality.

Department of Social Services (DSS)

Life Skills and Job Readiness provides individuals from the Workfirst program at DSS with the information and resources to help them become successful in the current workforce. Clients participate in a four-week class that uses the Working Smart curriculum, which includes employability skills training, speakers, and workshops on topics such as parenting, domestic violence, and financial literacy.

Job Club and Work Experience provides individuals with structured job search and interview techniques, as well as experience working in an actual job. When ready, individuals are placed in work situations with partnering agencies to help the participant learn real life experiences. In many instances, these work experiences can turn into regular positions for the participants.