Goodwill’s free Microsoft Essentials training course will teach you the ins and outs of Microsoft Word, Excel and PowerPoint – three systems many hiring employers want their candidates to know how to use. Goodwill’s Microsoft Essentials training course, which we call “Microsoft Essentials for Business,” is an instructor-led virtual training class designed with lectures, daily exercises and a final project integrating all three productivity tools – Microsoft Word, Microsoft Excel and Microsoft PowerPoint. Upon successful completion, students will earn a Microsoft Essentials for Business Certificate of Completion. In this course, you will learn to:

  • Master Microsoft Word from beginner to advanced
  • Format documents effectively
  • Apply various page layout techniques
  • Prepare documents for printing
  • Build a solid understanding of the basics of Microsoft Excel
  • Use the most common Excel functions used in the office
  • Create a business presentation
  • Minimize text quantity on presentations by using graphs and images

    2021 Training Dates

    Registration Period Training Dates
    Registration is closed April 5 – 22
    Registration is closed May 3 – 20
    Registration is closed June 7 – 24
    Now – July 1 July 6 – July 22

    Course Timeframe

    Goodwill’s Microsoft training course lasts three weeks. Class meets virtually Monday – Thursday from 10 a.m. – 12 p.m.

    Certification Opportunities

    Upon completion of Goodwill’s Microsoft training course, students will earn a Microsoft Essentials for Business Certificate of Completion.


    Prior to enrolling in Goodwill’s Microsoft training course, we highly recommend that you have basic computer skills, including the ability to navigate between applications, use a keyboard, manipulate a mouse and navigate the internet.

    Required Technology

    • Wi-Fi for internet access
    • A computer/laptop/tablet (a cell phone is not sufficient to access course materials)
    • Webcam and microphone to participate in course exercises and discussions

    Don’t Have Access to the Above Technology

    • Notify a Goodwill team member upon registration to reserve space at the Goodwill Opportunity Campus to utilize our available technology
    • Or click here to get connected with Digital Charlotte, an organization that assists people in Mecklenburg County with signing up for affordable internet service and purchasing affordable technology


    If you are interested in taking this course and…


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