In Goodwill’s free CompTIA A+ training course, which we call our “IT Help Desk A+” training course, you will prepare for the CompTIA A+ exam, which is the industry-standard certification for launching IT careers and is trusted by employers around the world. In Goodwill’s CompTIA A+ training course, you will learn how to:

  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS
  • Administer client-based and cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods, and apply data storage and management best practices
  • Carry out operational procedures by following best practices for safety, environmental impacts, and communication and professionalism

Upcoming Training Dates

We are so excited in your interest to participate in Goodwill’s CompTIA A+ training course. Our 2021 IT training program has concluded. We are currently creating our 2022 course schedule and will release training dates once that schedule is complete. Please check back often. We look forward to seeing you in class next year!

Course Timeframe

Goodwill’s CompTIA A+ training course lasts 12 weeks. It’s a hybrid class that meets virtually from 6:30 – 9:30 p.m. on Mondays, Tuesdays and Wednesdays, and in the classroom from 6:30 – 9:30 p.m. on Thursdays for a total of 12 hours each week.

Course Details

To learn more about this course’s topic outline, tools, methods of instruction and instructor credentials, download the CompTIA A+ syllabus.

Certification Opportunities

Goodwill’s free CompTIA A+ training course targets the CompTIA A+ certification and includes two vouchers for taking the exam(s).


In order to take Goodwill’s CompTIA A+ training course, you must have a high school diploma or GED. In order to apply to this course, you must complete an assessment and go through a selection process.

Requirements for Completion

To successfully complete Goodwill’s CompTIA A+ course, you must:

  • Have at least an 85% attendance rate
  • Achieve a passing score on all mini-chapter assessments
  • Take Core 1 & 2 exams (you must pass these exams to receive your CompTIA A+ certification)

Related Career Information

To find out more information about potential careers, trends, wages and benefits for those that complete this course, visit

Job Search Support

As a participant in one of Goodwill’s training courses, you’ll have access to a Career Navigator who can help you with your resume and interview skills. You’ll also have the opportunity to work with our Employer Engagement Team, who can help you find and secure employment.

Get Started

If you are interested in taking this course and…

Still Have Questions?

If you still have questions about our training courses, complete our training inquiry form, and someone on our team will be in touch with you soon!