In today’s workplace, technology and digital skills are highly valuable. Whether you want to learn how to develop a website, how to digitally manage data, how to configure Office 365 services or how to assemble and disassemble computer hardware, there’s no better way to invest in yourself than by learning valuable technological skills with our free IT Training programs. These programs are designed to launch your IT career and make you more marketable to employers. 

All IT Training courses are free of charge and taught at the Goodwill Opportunity Campus, located at 5301 Wilkinson Boulevard in west Charlotte. Click here to download our IT Training flyer. 

How Our IT Training Programs Work

Most of our IT Training programs are cohort based, meaning we only schedule one batch of training classes at a time. After each cohort, we determine if we want to continue with those training programs, or if we should implement  different training programs that will be more beneficial for our clients. That’s why you’ll notice that many of our IT Training programs don’t have a scheduled start date.

We kick off each new cohort with an IT Training Info Session. At this information session, you’ll learn everything you need to know regarding our training programs and will have the opportunity to ask questions. Until we kick off our next cohort, you should fill out the following interest form so that we make sure we invite you to the information session and keep you in the loop regarding our IT Training programs: https://goo.gl/forms/972UxZOmefMtpcL12. In the meantime, we encourage you to come into the Goodwill Opportunity Campus and register as a Goodwill client, at which time you can explore and possibly enroll in some of our other high-level courses as you wait for information about the next cohort to be released.

Since the demand for our free IT Training programs is so high, we implement an interview process for enrollment. So, once the next cohort is released, you’ll come to the information session (which you’ll know about from filling out the form above), register as a Goodwill client (if you have yet to do so) and take a few assessments. From there, someone on our Goodwill University team will schedule interviews with you.

Our Current IT Training Programs

Fundamentals of IT (F.I.T)

As technology continues to become a greater necessity in the workplace, the need for employees with tech skills will continue to grow. This course provides an overview of technology concepts, as well as exposure to various career tracks in Information Technology (IT). This free training course prepares participants for entry-level positions giving technical assistance to users. You will learn core technology concepts that are in demand today by businesses around the world, explore a variety of career paths in technology and build a solid foundation to prepare for intermediate technology studies in Windows Operating System, Networking, Database and Software Development. 

Next Start Date: TBD

Course Length: 4 weeks

When: Monday – Friday, 9 AM – 4 PM

Qualifications: 

  • High school diploma or GED
  • Be at least 18 years old
  • Register as a Goodwill client
  • Have a valid picture ID

Salesforce Academy

This free Salesforce training course, taught in partnership with Tech Talent South, teaches participants to analyze and manage an organization’s operations in the Salesforce CRM (Customer Relationship Management) database. In this Salesforce certification training course, students will learn to manage users, data and security; maintain and customize Sales Cloud and Service Cloud applications; and build reports, dashboards and workflows.

Next Start Date: August 2018 (exact date coming soon)

Course Length: 12 weeks

When: Tuesdays and Wednesdays, 5:30 PM – 8:30 PM

Qualifications: 

  • High school diploma or GED
  • Typing: 25 words per minute
  • Ability to be seated for more than one hour in front of a computer screen
  • Familiarity with the Cloud and Salesforce is a plus

Certificates Received Upon Completion: Salesforce Certified Administrator

Office 365 (Cloud Computing)

This free cloud computing training course, taught in partnership with RTriad, prepares participants to configure and secure Office 365 services, manage clients and end-user devices, provide SharePoint site collections, and plan and configure online exchanges and Skype for Business users.

Next Start Date: TBD

Course Length: 9 weeks

When: Tuesdays and Thursdays, 5:30 PM – 8:30 PM (first eight weeks) then Monday – Thursday, 9 AM – 5 PM (last week)

Qualifications: 

  • High school diploma or GED
  • Experience with service descriptions, configuration options, and integrating services with existing identity management and on-premises infrastructure to support the business requirements of an organization.

Certificates Received Upon Completion: Microsoft Certified Solutions Associate (MCSA): Office 365

Intro to Web Development & Design

This free web development training course, taught in partnership with Tech Talent South, teaches the fundamental tools of front-end website development and design (HTML/CSS, Javascript). In this  beginner-focused course, students are given the skills needed to design, code and launch polished custom websites. As part of this free web design training course, students are required to build and complete a website of their own that they may keep and use for their portfolios.

Next Start Date: TBD

Course Length: 8 weeks

When: Wednesdays, 5:30 PM – 8:30 PM

Qualifications: 

  • High school diploma or GED
  • Ability to prioritize work and adjust to rapidly changing requirements and demands
  • Advanced written and verbal communication skills
  • Excellent organizational, document management and team leadership skills
  • Strong technical aptitude, comfort with integrations and writing out business requirements for IT
  • Strong Windows Operating Systems/Microsoft Office skills
  • Typing: more than 25 words per minute

Certificates Received Upon Completion: Capstone project to serve as portfolio addition

IT-Ready: CompTIA A+/Help Desk Support

This free help desk training course, taught in partnership with Creating IT Futures and sponsored by TEKsystems, teaches participants about installing and upgrading operating systems, installing and imaging virtual machines, data storage, peripheral devices, safety and maintenance, assembly and disassembly of hardware, computer networking, Internet security and troubleshooting. Participants who enroll in our classroom-based help desk training program learn material to help them successfully pass both parts of the CompTIA A+ certification exam. 

2018 Start Dates: 

  • Monday, April 9, 2018
  • Monday, June 25, 2018
  • Monday, August 27, 2018
  • Monday, October 29, 2018

Course Length: 8 weeks

When: Monday – Friday, 9 AM – 4 PM

Qualifications: 

  • High school diploma or GED
  • 18 years or older
  • Must be a U.S. citizen or legal immigrant
  • Must be able to commit to eight weeks of full-time learning

Certificates Received Upon Completion: CompTIA A+ (upon passing 901 & 902 exams)

Code Immersion

This free code immersion training course, taught in partnership with Tech Talent South, teaches participants the fundamentals of building a web application. Participants will learn the core building blocks of the web and build static websites using HTML, CSS, and Bootstrap. In addition, participants will learn to build web applications using Ruby (a programming language) and Rails (a web application framework) and finish the course with a live web application they have built.

In addition, the course focuses on software testing and quality assurance, where the techniques and practices associated with software quality control are introduced. This course will cover the fundamentals of software testing, the design of high-quality software and how to look critically at software projects to ensure the quality of the product. Participants will leave with a good working knowledge of the quality management process.

Next Start Date: TBD

Course Length: 8 weeks

When: Tuesdays and Thursdays, 5:30 p.m. – 8:30 p.m.

Qualifications: 

  • High school diploma or GED
  • Ability to prioritize work and adjust to rapidly changing requirements and demands
  • Advanced written and verbal communication skills
  • Excellent organizational, document management and team leadership skills
  • Strong technical aptitude, comfort with integrations and writing out business requirements for IT
  • Strong Windows Operating Systems/Microsoft Office skills
  • Typing: more than 25 words per minute

If you are interested in enrolling in an IT Training course, please fill out the following interest form, and a Goodwill University team member will be in touch with you shortly: https://goo.gl/forms/972UxZOmefMtpcL12.

 

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