In today’s workplace, technology and digital skills are highly valuable. Whether you want to learn how to develop a website, how to digitally manage data or how to assemble and disassemble computer hardware, there’s no better way to invest in yourself than by learning valuable technological skills with our free IT Training programs. These programs are designed to launch your IT career and make you more marketable to employers.

How to Enroll

Enrolling in an IT Training Program takes six steps:

1.  INTEREST FORM

Please fill out our interest form to begin. Don’t worry. This doesn’t lock you in to a final commitment. In the following step, you will get to ask questions and get the answers you need to determine if this is the right time for you to take this training and which class may be the best fit for you.

2. INFORMATION SESSION

After you complete your interest form, you will be invited to attend an information session at the Goodwill Opportunity Campus, located at 5301 Wilkinson Boulevard in west Charlotte. All of your questions will be addressed at the information session. If you’re unable to attend the information session in person, you can participate via Facebook Live. Information sessions will be offered on the following days:

  • Wednesday, May 15, 2019
  • Wednesday, August 7, 2019
  • Wednesday, November 6, 2019

3. ASSESSMENT & ADVISORY SESSION

Complete the assessments related to the courses you are interested in and meet with one of our Goodwill University Vocational Evaluators. Assessment and Advisory Sessions are offered Monday – Thursday, 9 a.m. – 3 p.m. and in the evenings, by appointment only.

4. FIT COURSE

All IT Training students must complete our Fundamentals of IT (FIT) course prior to enrolling in other IT Training courses. This course is taught in a blended environment (partially in class, partially online), and runs for 8-12 weeks, part time. 

5. INTERVIEW

We want to get to know you and your goals! This interview will cover questions related to interpersonal skills and basic technical skills covered in the FIT course.

6. ENROLLMENT

If we agree that you’re ready for this training, we’ll let you know and try to enroll you in the next available class.

Our Current IT Training Programs

1. Fundamentals of IT (F.I.T)

As technology continues to become a greater necessity in the workplace, the need for employees with tech skills will continue to grow. This course provides an overview of technology concepts, as well as exposure to various career tracks in Information Technology (IT). This free training course prepares participants for entry-level positions giving technical assistance to users. You will learn core technology concepts that are in demand today by businesses around the world, explore a variety of career paths in technology and build a solid foundation to prepare for intermediate technology studies in Windows Operating System, Networking, Database and Software Development. 

2019 Start Dates: 

  • Monday, June 10, 2019
  • Monday, September 9, 2019
  • December start date TBD

Course Length: 8 weeks

When: Class meets in person once a week – students can choose either Tuesday or Thursday evenings, or Saturday morning – and the rest is online

Course Delivery: Blended

Qualifications: 

  • High school diploma or GED
  • Be at least 18 years old
  • Register as a Goodwill client
  • Have a valid picture ID

2. Quality Assurance Engineering

This course, taught in partnership with Carolina Softech, will allow students to understand various concepts of Quality Assurance Testing. The QA Training course aims at providing you with hands-on practice and projects coupled with the theoretical knowledge. You will be able to master the different testing options such as Unit Testing, Integration Testing, Functional Testing, System Testing, Regression and more. You will not only learn the software testing lifecycle but will also learn project management methodologies of SDLC, such as the Waterfall and Agile models. You will be able to deploy and run various types of test cases, troubleshoot quality control lacks and more. You will be able to concentrate on the quality of the product/service you would be providing to your customers during or after the implementation of software, and you will learn how to deliver services that are in-demand throughout various industries.

Next Start Date: Saturday, May 11, 2019

Course Length: 10 weeks

Course Delivery: Blended

When: Class meets in person twice a week – Wednesdays from 6 – 8:30 p.m. and Saturdays from 8:30 – 11 a.m. – and the rest is online

Add-ons: SQL, Webservices and Mobile testing concepts 

Qualifications: 

  • High school diploma or GED
  • 18 years or older
  • Must be a U.S. citizen or legal immigrant
  • Must be able to commit to eight weeks of full-time learning

Certificates Received Upon Completion: QA testing certifications (Upon passing ISTQB, ISO 9000, CMMI level exams)

3. Salesforce Academy

This Salesforce training course teaches participants to analyze and manage an organization’s operations in the Salesforce CRM (Customer Relationship Management) database. In this Salesforce certification training course, students will learn to manage users, data and security; maintain and customize Sales Cloud and Service Cloud applications; and build reports, dashboards and workflows. This course will be taught by a seasoned Salesforce administrator and consultant.

2019 Start Dates: 

  • Tuesday, May 14, 2019
  • August start date TBD
  • November start date TBD

Course Length: 10 weeks

When: Class meets in person twice a week on Mondays and Thursdays from 6 – 8:30 p.m.

Course Delivery: Classroom

Qualifications: 

  • High school diploma or GED
  • Typing: 25 words per minute
  • Ability to be seated for more than one hour in front of a computer screen
  • Familiarity with the Cloud and Salesforce is a plus

Certificates Received Upon Completion: Salesforce Certified Administrator

4. Web Development 

This free web development training course, taught in partnership with Mission Code, will be taught using a delivery-based curriculum. Students will learn HTML, CSS, Bootstrap, Java (and React/Angular) and how to create a website with a due date for business partners. Students can expect to have a finished product, be able to demonstrate their development methodology, and articulate their role within their project teams. 

2019 Start Dates: 

  • Tuesday, May 14, 2019
  • August start date TBD
  • November start date TBD

Course Length: 13 weeks

When: Class meets in person twice a week on Tuesdays and Thursdays from 6:30 – 8:30 p.m. 

Course Delivery: Classroom

Qualifications: 

  • High school diploma or GED
  • Ability to prioritize work and adjust to rapidly changing requirements and demands
  • Advanced written and verbal communication skills
  • Excellent organizational, document management and team leadership skills
  • Strong technical aptitude, comfort with integrations and writing out business requirements for IT
  • Strong Windows Operating Systems/Microsoft Office skills
  • Typing: more than 25 words per minute

Certificates Received Upon Completion: Capstone project to serve as portfolio addition

5. IT-Ready: CompTIA A+/Help Desk Support

This free help desk training course, taught in partnership with Creating IT Futures and sponsored by TEKsystems, teaches participants about installing and upgrading operating systems, installing and imaging virtual machines, data storage, peripheral devices, safety and maintenance, assembly and disassembly of hardware, computer networking, Internet security and troubleshooting. Participants who enroll in our classroom-based help desk training program learn material to help them successfully pass both parts of the CompTIA A+ certification exam. 

The enrollment process for the CompTIA A+ course is different than our other IT Training courses. To enroll in this course, complete the online application at www.creatingITfutures.org

2019 Start Dates: 

  • Monday, July 8, 2019
  • Monday, September 23, 2019

Course Length: 8 weeks

When: Monday – Friday, 9 AM – 4 PM

Course Delivery: Classroom

Qualifications: 

  • High school diploma or GED
  • 18 years or older
  • Must be a U.S. citizen or legal immigrant
  • Must be able to commit to eight weeks of full-time learning

Certificates Received Upon Completion: CompTIA A+ (upon passing 901 & 902 exams)

6. IT-Ready: QA/Software Testing

This free software testing course, taught in partnership with Creating IT Futures, will teach students the foundational skills needed to become a software tester. By graduation, students will understand what’s required to test and support software throughout its life cycle, principles of test design, risk management, agile development and identifying best practices for mobile software testing. Students also will get instruction in project management and soft skills, such as professional communication and presentation, teamwork and collaboration, and critical thinking and problem solving. Graduates will be introduced to local employers for open full-time IT positions.

The enrollment process for the CompTIA A+ course is different than our other IT Training courses. To enroll in this course, complete the online application at www.creatingITfutures.org

2019 Start Dates: 

  • Monday, April 29

Course Length: 8 weeks

When: Monday – Friday, 9 AM – 4 PM

Course Delivery: Classroom

Qualifications: 

  • High school diploma or GED
  • 18 years or older
  • Must be a U.S. citizen or legal immigrant
  • Must be able to commit to eight weeks of full-time learning

Certificates Received Upon Completion: Certified Tester Foundation Level (CTFL), Certified Tester Foundation Level Agile Tester (CTFL-AT), Certified Mobile Tester, CompTIA Project+                                                                                                      

If you are interested in enrolling in an IT Training course, please fill out the following interest form, and a Goodwill University team member will be in touch with you before our next cohort begins: https://goo.gl/forms/972UxZOmefMtpcL12To download our IT Training flyer, please click here.

 

For More Information About Our Free Training Courses, Complete The Form Below.

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