This free three-week program involves training students in competitive skills such as communication, customer service, administration, typing technique, computer applications, Internet tools and more.
Leverage Your Talent to Gain a Competitive Advantage in Today’s Workplace
Trainees are empowered to take charge of their job search with building networking and career search strategies, undergoing mock interviews with industry professionals, and participating in professional development workshops and resume preparation. Trainees are prepared to obtain positions in areas including customer service, call centers, administrative support and financial services. All training is free of charge for Goodwill clients.
For more information, please call (704) 372-3434 or download a Customer, Administrative & Business Services Training flyer.
Free Hands-on Training:
- Customer service excellence
- Call center simulations
- Administrative skills
- Keyboarding proficiency
- Computer applications (Microsoft Word / Excel / PowerPoint)
- Internet tools
- Social media etiquette
- High School Diploma or GED
- 6th grade level on TABE
- Computer Basics
- Internet 101
- Microsoft Word
- Resume Writing
- Interview Skills
Course time & registration dates:
Monday through Friday from 8:30 a.m. – 4:30 p.m.
|Class Begins||Class Ends|
|October 30, 2017||November 17, 2017|
|January 8, 2018||January 26, 2018|
|February 5, 2018||February 23, 2018|
|March 5, 2018||March 23, 2018|
|April 2, 2018||April 20, 2018|
|May 7, 2018||May 25, 2018|
|June 4, 2018||June 22, 2018|
|July 9, 2018||July 27, 2018|
|August 6, 2018||August 24, 2018|
|September 10, 2018||September 28, 2018|
|October 8, 2018||October 26, 2018|
|October 29, 2018||November 16, 2018|
If registration has passed please check back later by visiting this page and/or call (704) 372-3434 to learn about when future classes will be available.