This free three-week program involves training students in competitive skills such as communication, customer service, administration, typing technique, computer applications, Internet tools and more. 

Leverage Your Talent to Gain a Competitive Advantage in Today’s Workplace

Trainees are empowered to take charge of their job search with building networking and career search strategies, undergoing mock interviews with industry professionals, and participating in professional development workshops and resume preparation. Trainees are prepared to obtain positions in areas including customer service, call centers, administrative support and financial services. All training is free of charge for Goodwill clients.

For more information, please call (704) 372-3434 or download a Customer, Administrative & Business Services Training flyer.

Free Hands-on Training:

  • Customer service excellence
  • Call center simulations
  • Administrative skills
  • Keyboarding proficiency
  • Computer applications (Microsoft Word / Excel / PowerPoint)
  • Internet tools
  • Social media etiquette

Prerequisites:

  • High School Diploma or GED
  • 6th grade level on TABE
  • Computer Basics
  • Internet 101 
  • Microsoft Word
  • Resume Writing
  • Interview Skills

Course time & registration dates:

Monday through Friday from 8:30 a.m. – 4:30 p.m.

Class Begins Class Ends
October 30, 2017 November 17, 2017
January 8, 2018 January 26, 2018
February 5, 2018 February 23, 2018
March 5, 2018 March 23, 2018
April 2, 2018 April 20, 2018
May 7, 2018 May 25, 2018
June 4, 2018 June 22, 2018
July 9, 2018 July 27, 2018
August 6, 2018 August 24, 2018
September 10, 2018 September 28, 2018
October 8, 2018 October 26, 2018
October 29, 2018 November 16, 2018

 

If registration has passed please check back later by visiting this page and/or call (704) 372-3434 to learn about when future classes will be available.

 

For More Information About Our Free Training Course, Complete The Form Below.

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