In Goodwill’s free Warehouse, Inventory & Logistics Certification training course, participants will learn about the importance of supply chains and the flow of goods; warehouse, distribution and fulfillment center design and operations; how to calculate key performance metrics and why they are important; safety measures, techniques, career paths and more. We offer this course in both Charlotte at the Goodwill Opportunity Campus and at our Career Center in Gastonia.

Course Format

In Goodwill’s free Warehouse, Inventory & Logistics Certification course, participants will join the virtual classroom via the student training portal. This course includes a self-paced, online curriculum and instructor-led guided sessions, as needed. 

    Upcoming Training Dates


    Enrollment Period Virtual Info Session Virtual Orientation Training Dates Exam Deadline
    Now – March 25 April 3 April 10 April 17 – 28 May 1


    Enrollment Period In-Person Orientation Training Dates Exam Deadline
    Now – April 25 April 25 April 28 – May 12 May 15

    Course Timeframe

    Goodwill’s Warehouse, Inventory & Logistics Certification training course lasts two weeks. It requires 12 total learning hours, and includes a completely virtual learning experience, coupled with instructor-led guided sessions, as needed.

    Certification Opportunities

    Goodwill’s Warehouse, Inventory & Logistics Certification training course is divided into three sections. At the end of each section, participants will take an exam. At the conclusion of all three exams, an average will be determined for passing. Upon completion of the course and successfully passing the three short exams, participants will receive a certificate as a Warehouse, Inventory & Logistics Specialist from the National Retail Federation (NRF) in conjunction with the Association for Supply Chain Management (ASCM). This certificate does not expire. Participants will also receive a certificate of completion from Goodwill Industries of the Southern Piedmont.


    There are no prerequisites for this course.

    Required Technology

    • Wi-Fi for internet access
    • A computer/laptop/tablet (a cell phone is not sufficient to access course materials)

    Don’t Have Access to the Above Technology?

    • Notify a Goodwill team member upon registration to reserve space at the Goodwill Opportunity Campus to utilize our available technology
    • Or click here to get connected with Digital Charlotte, an organization that assists people in Mecklenburg County with signing up for affordable internet service and purchasing affordable technology

    Related Career Information

    To find out more information about potential careers, trends, wages and benefits for those that complete this course, visit

    Job Search Support

    As a participant in one of Goodwill’s training courses, you’ll have access to a Career Navigator who can help you with your resume and interview skills. You’ll also have the opportunity to work with our Employer Engagement Team, who can help you find and secure employment.


      • If you’re interested in this program and you live within our service area, fill out our application form then follow the prompts to schedule a virtual appointment.
      • If you’re unable to reserve a virtual appointment or would rather meet with one of our team members in person to begin your application process, we also accept walk-ins at all of our career centers.

      Still Have Questions?

      If you still have questions about our training courses, complete our training inquiry form, and someone on our team will be in touch with you soon!