- If you’re interested in this program and you live within our service area, fill out our application form then follow the prompts to schedule a virtual appointment.
- If you’re unable to reserve a virtual appointment or would rather meet with one of our team members in person to begin your application process, we also accept walk-ins at all of our career centers.
Goodwill’s free IT Operations (Business Analyst/Quality Assurance Tester) training course prepares students to understand, analyze and enhance the quality of technological products and services. Students will conduct hands-on exercises simulating real-world scenarios, working on two projects parallel using leading methodologies in the current market.
2023 Training Dates
The enrollment process for our fall cohort (August 14 – November 17) is closed. We are planning the next cohort’s calendar and curriculum, so stay tuned for more details!
|Application Period||Assessment Period||Interview & Selection||Course Dates|
|Closed||Closed||Closed||August 14 – November 17|
Course Timeframe & Details
Goodwill’s IT Operations (Business Analyst/Quality Assurance Tester) training course lasts 14 weeks. This is a hybrid (virtual and in-person) training course. Class meets in person on Mondays and Thursdays from 6:30 – 8:30 p.m. and virtually on Tuesdays from 6:30 – 9 p.m.
To learn more about this course’s topic outline, tools, learning outcomes and instructor credentials, download the course syllabus.
A CAP Project is required to achieve a certificate of completion.
In order to apply to Goodwill’s IT Operations (Business Analyst/Quality Assurance Tester) training course, you must complete an assessment and go through a selection process.
Requirements for Completion
To successfully complete Goodwill’s IT Operations (Business Analyst/Quality Assurance Tester) training course, you must:
- Have no more than three (3) absences
- Present all class projects
- Complete a final project
Related Career Information
To find out more information about potential careers, trends, wages and benefits for those that complete this course, visit www.onetonline.org.
Launch Your Career
As a participant in one of Goodwill’s intensive training programs, you will be paired with a Career Navigator who will provide comprehensive and accelerated services to prepare you to advance and leverage career readiness and essential skills. They will provide ongoing career coaching activities such as resume development, elevator pitch, mock interviews and more. As you near completion of your training course, you will be connected with a member of the Employer Engagement Team for employment assistance. The Employer Engagement team partners with employers to facilitate employer led trainings, site tours, hiring events, and direct placements into high-paying industry related employment opportunities.