Customer Service Training
Customer service skills are a must-have for many jobs today. The customer service, sales and finance industries are booming and offer limitless opportunities. Whether you want to open your own small business, manage a retail store, work at a bank, supervise a call center, work in an organization’s customer service department or something else – Goodwill’s customer service training courses can help you earn the skills and certifications you need to launch your career.
Customer Service Training Courses
Goodwill University is excited to offer four customer service training courses, all of which are offered free of charge. Our Customer Service Experience course is a foundational course that covers the essential skills needed to succeed in the customer service field, and our Customer Service Experience – Pro for Supervisors course goes a step further and approaches customer service training through the lens of a supervisor. Our Customer Service & Sales Certification course dives a bit deeper into the sales world while preparing participants for the National Retail Federation’s certification exam. And BankWork$ is a training program that will give you the skills, access and coaching you need to succeed and grow in a banking career.
Click the following links to learn more and apply!
FOUNDATIONAL COURSE:
SUPERVISORY COURSE:
CERTIFICATION COURSE:
BANKING AND FINANCIAL SERVICES COURSE:
